by Nancy Martin, SAP
As the largest Turkish telecom, Türk Telekom is one of the main drivers of the Turkish economy. With 15.2 million fixed access lines, 6.8 million ADSL connections and 12 million mobile subscribers, Türk Telekom offers a broad portfolio of services and products. Adding new products five times a year, Türk Telekom is constantly analyzing costs and product profitability with the goal of understanding customers’ expectations and exceeding them.
Prior to installing SAP Profitability and Cost Management, Türk Telekom managed its 10,000 cost objects in Microsoft Excel. Accurate reporting for regulators and senior leadership was difficult to summarize with that level of detail. With SAP Profitability and Cost Management, Türk Telekom states, “The system will help us sustain our business, to satisfy investors, employees and shareholders.”
Regarding SAP as a strategic partner, Türk Telekom is exploring the usage of SAP HANA and looks forward to understanding its business at a much granular level, to offer better services and products. Türk Telekom’s customers can be confident they are being offered the best value for their money.
Watch the customer testimonial video below.